Job post location Vilnius/Kaunas, Lithuania

Who we are: https://teltonika-networks.com/about-us/who-we-are/

What we engineer and manufacture: https://teltonika-networks.com/products/

What we need: team members to help our partners and customers with Teltonika Networks production. Should You consider joining our team the following defines a typical work day and a required skillset.

The main areas of responsibility The main areas of responsibility

Your business customer’s profile, who shall need assistance: from a small local EV charging stations integrator, to a global corporation, providing green energy solutions across the world. All communication with customers is conducted via our Ticketing system. A typical working day at the end of first year will consist of the following:

  • advising said customers how to use our products within their solutions, solving their challenges related to Teltonika Networks products;
  • self-sufficient resolution of technical issues originating from customer’s configuration, firmware/software, other sources; 
  • preparing documentation for internal and external use (e.g. Teltonika Wiki);
  • you shall play a role of a link between a customer and Teltonika Networks RnD when it comes to complex challenges.

The experience, skills and personal qualities you will need The experience, skills and personal qualities you will need

We hope you are a responsible, communicative and analytical person. The candidate will be able to work successfully if the following requirements are met:

  • higher or equivalent technical / engineering education (may be a final year student);
  • good English language skills (advanced user level), knowledge of other languages ​​is an advantage;
  • good communication skills and etiquette both in speaking and writing;
  • ability and willingness to help others;
  • capability of working in a fast-paced environment;
  • basics in Computer Networking;
  • ability to form technical documentation;
  • prior experience in Customer Service, knowledge or certification in CCNA or similar courses is an advantage.

What we offer What we offer

  • Work with projects and solutions that create value for the client;
  • professional development in the IoT sector;
  • dynamic environment in an ambitious team;
  • assistance and training from specialists in their field;
  • possibility to go on business trips;
  • vertical and horizontal career opportunities;
  • evening working hours: from 11:00/13:00 to 20:00/22:00.

Salary Salary

Fixed (tariff) salary ranges from 9 Eur/h up to 13 Eur/h (~1500 Eur - 2160 Eur) pre-tax, depending on your prior experience and expertise gained within Teltonika Networks.

new career jumps in the Teltonika company group in 2021
of employees are sure that their job tasks are useful and valuable
of employees positively evaluate the organisation's collaborative culture
If you haven‘t find answers to your question about career in Teltonika, feel free to ask them

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